The Ritz-Carlton Osaka

Hotel Description

Honestly, I wasn’t sure what to expect when I first walked into The Ritz-Carlton Osaka – I mean, luxury hotels can sometimes feel stuffy and intimidating, you know? But this place actually manages to nail that sweet spot between impressive and welcoming. The lobby hits you with this subtle sophistication rather than screaming “look how fancy we are,” which I appreciated. You’re right in the heart of Umeda, literally across from JR Osaka Station, so the convenience factor is incredible – but somehow they’ve managed to soundproof everything so well that you’d never know you’re sitting on top of one of Japan’s busiest transport hubs.

What really got me was the attention to detail that goes beyond the obvious luxury stuff. The staff genuinely seems to anticipate what you need before you ask for it, and their English is excellent (which, let’s be honest, can be hit or miss even at high-end places in Osaka). The rooms face either the bustling Umeda district or towards Osaka Castle in the distance, and I actually recommend requesting a higher floor on the castle side if you can – the sunset views are pretty spectacular. The bathrooms are these marble sanctuaries with soaking tubs that actually fit Western-sized humans comfortably, which is more rare than you’d think. One thing that surprised me was how they incorporate subtle Japanese elements without going overboard with the theme-park approach some international hotels fall into.

Location-wise, you’re basically at the center of everything that matters in Osaka. Hanshin and Daimaru department stores are right there when you walk out the door, and you can easily walk to Kitashinchi for some of the city’s best dining – though honestly, the hotel’s own restaurants are solid too. The club level is worth the upgrade if you’re staying more than a couple nights; their executive lounge serves this incredible afternoon tea that’s actually substantial enough to skip lunch. I will say parking can be pricey if you’re driving, but with Osaka Station literally connected to the building, you really don’t need a car anyway. The concierge team knows their stuff about getting reservations at places that are typically impossible to book, which saved my trip more than once. It’s definitely not cheap – we’re talking serious money here – but for a special occasion or if you just want to experience Osaka from a base that feels like a refuge from the organized chaos of the city, it delivers on that 9.3 rating without question.

Rooms

• Estimated price from: $410. Superior Room, Guest room, 1 King, City view with 1 extra-large double bed for Max persons: 2
• Estimated price from: $410. Superior Two Twin, Guest room, 2 Twin/Single Bed(s) with 2 single beds for Max persons: 2
• Estimated price from: $430. Deluxe Room, Guest room, 1 King, City view, Corner room with 1 extra-large double bed for Max persons: 2
• Estimated price from: $435. Deluxe Room, Guest room, 2 Queen, City view, Corner room with 1 extra-large double bed for Max persons: 2
• Estimated price from: $461. Junior Suite, Guest room, 1 King, City view, Corner room with 1 extra-large double bed for Max persons: 2
• Estimated price from: $473. Skyview Superior Room, Guest room, City view with 1 extra-large double bed for Max persons: 2
• Estimated price from: $524. Club Superior Room, Club level, Guest room, City view with 1 extra-large double bed for Max persons: 2
• Estimated price from: $524. Club Superior Room, Club level, Guest room, City view with 1 large double bed for Max persons: 2
• Estimated price from: $525. Skyview Superior Room, Guest room, 2 Twin/Single Bed(s) with 2 single beds for Max persons: 2
• Estimated price from: $544. Club Deluxe Room, Club level, Guest room, 1 King, City view with 1 extra-large double bed and 1 sofa bed for Max persons: 2
• Estimated price from: $553. Skyview Deluxe Room, Guest room, 1 King, City view with 1 extra-large double bed for Max persons: 2
• Estimated price from: $560. Skyview Deluxe Two Queen, Guest room, 2 Queen, City view with 1 extra-large double bed for Max persons: 2
• Estimated price from: $575. Club Junior Suite, Club level, Junior Suite, 1 King with 1 extra-large double bed and 1 sofa bed for Max persons: 2
• Estimated price from: $594. Skyview Junior Suite, Junior Suite, 1 King, City view with 1 extra-large double bed for Max persons: 2
• Estimated price from: $617. Executive Suite, Executive Suite, City view with 1 extra-large double bed for Max persons: 2
• Estimated price from: $617. Executive Suite, Executive Suite, 2 Twin/Single Bed(s) with 2 single beds for Max persons: 2
• Estimated price from: $731. Club Suite, Club level, 1 Bedroom Suite, 1 King, City view with 1 extra-large double bed for Max persons: 2
• Estimated price from: $731. Club Suite, Club level, 1 Bedroom Suite, City view with 2 single beds for Max persons: 2

Reviews

• Nayla from Qatar – 8 June 2025 (9/10)

  Everything was spectacular, the staff specifically the doormen and Mr. Lee, the staff at the lounge they made us what we want even if not available at the menu. Also i forgot my watch and they sent it back to my country which we really appreciated
  
  What could be improved: Nothing

• Aakash from India – 22 May 2025 (9/10)

  Everything went well. Right from check in to check out.
  
  The staff was just excellent. The staff at the Lounge Bar and at the Splendido restaurant were extremely warm and were always looking after us. The Concierge, the bell staff and room service everyone as just excellent. Mr. Simon Finch was super welcoming and very warm and ensured our needs were met.

• Helen from Australia – 19 May 2025 (9/10)

  The Ritz-Carlton Osaka is everything you'd expect from a hotel of this quality. The room was spacious and well-appointed. The staff and service were amazing. The area around the hotel was great, we walked most places and it was reasonably easy to navigate to other areas like Dotonbori.

• Obaid from United Arab Emirates – 10 May 2025 (9/10)

  Location near the Train Station, Spacious Room, Amazing Food & Helpful Staff members.
  
  What could be improved: The Prices were high & the some of Staff members don’t answer the phone.

• Ilias from Greece – 29 April 2025 (9/10)

  We had a fantastic stay at this hotel. From the moment we arrived, the staff were warm, welcoming, and extremely helpful. The room was spacious, impeccably clean, and well-equipped with everything we needed for a comfortable stay. The bed was very comfortable, and the quiet atmosphere made for a great night's sleep.
  
  The hotel’s location was excellent — close to major attractions, restaurants, and public transport, yet peaceful enough to feel like a retreat from the city’s bustle. I especially appreciated the attention to detail, from the quality toiletries to the thoughtful touches like complimentary water and coffee.
  
  Breakfast was a highlight, offering a wide variety of fresh, delicious options. The service throughout our stay was consistently attentive without being intrusive.
  
  A standout feature was the excellent Chinese restaurant on-site — the food was authentic, flavorful, and beautifully presented.
  
  Overall, I highly recommend this hotel and would definitely return on our next visit. It’s a perfect blend of comfort, quality, and excellent service.

• Josh from United States – 2 April 2025 (9/10)

  Everything was top notch! They went over and above to make our stay special.

• Yara from Saudi Arabia – 26 March 2025 (9/10)

  I loved the hospitality and staff kindness

• Karen from United States – 13 March 2025 (9/10)

  Elegant
  
  What could be improved: Nothing

• Antonio from Brazil – 1 March 2025 (9/10)

  The Ritz-Carlton Osaka did not disappoint us, as we have experienced other properties from this brand. It was consistently comfortable, classy, and the staff were always ready to assist. The breakfast could use some improvement, but aside from that, we had a wonderful time.
  
  What could be improved: The breakfast could use some improvement.

• Mariam from Kuwait – 20 January 2025 (9/10)

  The best in Osaka

SURROUNDINGS

Facilities